From BBC presenter and journalist Ros Atkins, creator of the viral 'Ros Atkins on...' explainer videos and host of the forthcoming BBC Radio 4 podcast 'Communicating with Ros Atkins'

'A great read for polishing your communication skills' FORBES
'For all those who want their audiences to listen and understand' JEREMY BOWEN
'Precision, deftness and a calming expertise' THE TIMES

Do you worry about holding people's attention duri...